Privacy Policy
How SalisPay collects, uses, and protects your information.
Introduction
SalisPay (operated by Salis Payment Solutions LLC) is committed to the highest standards of data security and information privacy. This policy explains how we collect, use, and protect information when you interact with our website and services.
Information We Collect
We collect information to provide, improve, and secure our payment infrastructure services. This includes:
- Identity and contact information provided during registration or service agreements (name, address, phone number, email address)
- Business and financial information (company details, banking information, transaction data) required for payment processing
- Technical data (IP address, browser type, pages visited, device information) collected automatically when you access our website
- One-time passwords and authentication data, where applicable, with your consent
How We Use Your Information
Information collected is used to:
- Deliver and maintain SalisPay's payment infrastructure services
- Process transactions and manage payment programmes on behalf of clients
- Conduct risk assessments and fraud prevention checks
- Improve platform security and service quality
- Send service updates, compliance notices, and relevant communications
- Meet regulatory and legal obligations under applicable laws
Log Data and Analytics
We collect log data (IP address, browser type, pages visited, time on site, operating system) to monitor platform performance and security. We use industry-standard analytics tools including Google Analytics to understand usage patterns. This data is aggregated and anonymised where possible.
Cookies
Our website and platform use cookies to maintain session state and improve user experience. Third-party libraries may also set cookies. You may configure your browser to refuse cookies, though this may limit access to certain features of the platform.
Data Sharing and Service Providers
SalisPay does not sell personal data. We share data only with trusted service providers who assist in platform delivery, including cloud infrastructure providers, payment scheme networks, and regulatory bodies. All third-party providers are contractually obligated to protect data and use it only for the specified purpose.
International Data Transfers
As SalisPay operates across Oman and the GCC region, your data may be transferred to and processed in other GCC jurisdictions where our operations are established, and, where necessary for platform support and delivery, by our group entities in India. We ensure all transfers comply with applicable data protection laws.
Data Security
SalisPay employs industry-standard security measures including SSL/TLS encryption, PCI-DSS Level 1 certified infrastructure, access controls, and regular security audits. While we take every reasonable precaution, no method of transmission over the internet is 100% secure. We maintain comprehensive incident response procedures to address any breaches promptly.
Data Retention
We retain personal data for as long as necessary to provide services, meet legal obligations, resolve disputes, and enforce agreements. Financial and transaction records are retained in accordance with applicable regulatory requirements.
Your Rights
Depending on your jurisdiction, you may have the right to access, correct, or request deletion of your personal data. To exercise these rights, contact us at support@salispay.com. We will respond within 30 days.
Children's Privacy
SalisPay's services are designed for businesses and professionals. We do not knowingly collect personal information from individuals under the age of 18. If such information is inadvertently collected, it will be deleted immediately upon discovery.
Third-Party Links
Our website may contain links to third-party websites. SalisPay is not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies independently.
Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be communicated via our website or direct notification. Continued use of our services following an update constitutes acceptance of the revised policy.
Contact
For privacy-related questions or requests, please contact: Salis Payment Solutions LLC, Building No. 945, Way 4509, Al Kuleiah St, Muscat, Oman · Email: support@salispay.com