E-Waste Management
SalisPay's commitment to responsible electronic waste disposal and environmental compliance.
Our Commitment
SalisPay is committed to responsible management of electronic waste generated through our operations and the payment hardware we deploy across Oman, the UAE, and our other GCC markets. We are committed to responsible disposal in line with applicable local environmental regulations, and are formalising dedicated regional recycling partnerships as our GCC operations scale. In the meantime, GCC customers and merchants should contact us directly (see below) to arrange collection of decommissioned hardware. For hardware deployed in India through our group entities, we comply fully with the E-Waste (Management) Rules, 2016 and subsequent amendments under the Environment Protection Act, 1986.
E-Waste Management Partner
In India, SalisPay's group entities work with authorised, state-approved e-waste recyclers for the collection, dismantling, and environmentally sound recycling of electronic waste. Our recycling partners operate licensed processing facilities and are selected for their compliance track record and processing capacity.
Collection Network
E-waste is collected through:
- Door-step e-waste pickup arranged through our logistics partners across the GCC
- Direct collection arranged with customers and merchants on request (contact us below)
- In India, authorised collection centres operated by our group entity's certified recycling partners, including scheduled collection drives at our Chennai partner location
Scope of Coverage
Our e-waste management programme covers:
- POS terminals, mPOS devices, and payment hardware deployed to merchants
- Server equipment and network hardware at SalisPay's data centre locations
- Office electronics including computers, monitors, printers, and peripherals
- UPS systems, power supplies, and cables
Guidelines for Customers and Merchants
Do's
- Consult product documentation for correct end-of-life handling procedures
- Use only SalisPay's authorised collection channels or certified recyclers
- Protect screen surfaces during storage and transport to collection points
- Disconnect and remove batteries from devices before handing them for disposal
- Contact SalisPay at support@salispay.com to arrange collection of decommissioned payment hardware
Don'ts
- Do not self-dismantle payment terminals or electronic equipment
- Do not dispose of payment hardware through informal waste channels or general municipal waste
- Do not discard electronics in landfill-bound garbage or open areas
- Do not tamper with or attempt to extract components from decommissioned payment devices
Awareness and Education
SalisPay promotes responsible e-waste practices through:
- Information published on this website and in product documentation
- User manuals and onboarding materials for all deployed payment hardware
- Periodic communications to merchant partners regarding responsible disposal
- Door-step pickup services available on request for bulk decommissioned equipment
Regulatory Compliance
Our Oman and GCC operations are conducted in compliance with applicable local environmental protection regulations in each market. Our group entity in India maintains full compliance with the E-Waste (Management) Rules, 2016, including registration with the Central Pollution Control Board (CPCB) for applicable product categories. Our e-waste management programme is reviewed annually to incorporate changes in applicable legislation.
Contact for E-Waste
To arrange collection of decommissioned SalisPay hardware or for queries regarding our e-waste programme, please contact us at support@salispay.com. For hardware deployed in Oman, the UAE, or elsewhere in the GCC, please contact us to arrange collection through the appropriate regional channel: Salis Payment Solutions LLC, Building No. 945, Way 4509, Al Kuleiah St, Muscat, Oman. For hardware deployed in India through our group entities, collection is arranged through our Chennai partner location: 3rd Floor, WorkEZ Tulive Helix, 100 Feet Road, Velachery, Chennai 600 042, India.